Order Policy

Your Guide to a Smooth Shopping Experience

At Anitra Perfumes, we strive to make every step of your order seamless and delightful. Please review our order policy to understand how we handle purchasing, processing, and delivery.

Placing Orders

• Orders can be placed online through our website 24/7.

• Ensure that all information, including shipping address and contact details, is accurate at checkout.

• Once an order is placed, you will receive an order confirmation email with details and expected delivery timelines.

Order Processing

• We usually take 1-3 business days to process your order before dispatch.

• Custom or special orders may require additional time, which will be communicated upfront.

• Orders placed on weekends or public holidays will be processed the next business day.

Payment Methods

• We accept various secure payment options, including credit/debit cards, UPI, and net banking.

• Payments are processed securely via trusted payment gateways to protect your data.

Order Modification and Cancellation

• Orders can only be modified or cancelled within 12 hours of placement before processing begins.

• To request changes or cancellations, contact us immediately at care@anitraperfumes.com.

• Once processing starts, cancellations are not permissible.

Shipping and Delivery

• We partner with reliable courier services to ensure timely delivery across India.

• Delivery timelines typically range from 5-10 business days, depending on location and product availability.

• Tracking details will be shared via email once the order ships.

• Delivery delays due to unforeseen events or external logistics issues may occur; we appreciate your understanding.

Customer Support

• For any questions regarding your order status, payment, or delivery, our customer care team is here to help. Reach us at care@anitraperfumes.com.

Thank you for trusting Anitra Perfumes for your fragrance needs. We look forward to delighting you with every order!